How-to guides
Short, practical guides for the most common connection questions — each one ends with a free live tool so you can check it yourself in seconds.
- How to check if your internet is down
To check if your internet is down, run a live connectivity test that contacts a server (not just your device's status), then confirm whether the problem is your whole connection, just your Wi-Fi, or a single website.
- How to test if DNS is working
To test if DNS is working, try to resolve a domain name to an IP address. If the name fails but the site loads by its raw IP, DNS is the problem — not your connection.
- How to test your ping
To test your ping, measure the round-trip time for a small request to reach a server and come back. Under 50 ms is excellent, 50–100 ms is fine, and over 150 ms will feel laggy.
- How to check for internet outages
To check for an internet outage, first confirm your own connection works, then check the live status of major providers and the specific services you're trying to reach.